Power Outage

Reporting an Outage / Staying Informed

By Computer &/or Smart Phone


Electric Outage Details: National Grid Customers Only


Register On-line - by clicking on the link below to take you directly to the site. You may be required to have an account to include your bill account number.



  • Click on the HOME tab
  • Click on Storm & Outages
  • Report and Outage



Register through your cell phone - install the National Grid app on your smart phone.


  • Use your web browser (Safari, Google) and go to nationalgridus.com
  • Report or Check an Outage
  • New York
  • Electrical Outage
  • View Outage Summary
  • Add to Home Screen

Register to receive text alerts - Sign up for National Grid state-level broadcast text alerts by texting the word STORM to NGRID (64743)



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